Gambling & iGaming

Scale your user onboarding, without increasing the odds of onboarding fraudsters

Get equipped for the toughest regulatory standards

Our platform meets the most stringent privacy, security and integrity standards - including iBeta, TDIF, SOC 2 and ISO 27001 + many more.

Speed through sign up

Instantly verify new users from anywhere, on any smartphone with our fully automated solution. Remove agent intervention and reduce drop off with near instant results.

Go global instantly

Access instant global coverage with our 16,000+ documents and 142 languages/typesets. We factor in skintone into our liveness detection to eliminate bias seen in other solutions.

Accelerate players, not fraudsters

iGaming is seen as the testing ground for fraud. Our neural network applies the same contextual fraud assessment to every transaction. Ensuring fraudsters and customers get the experience they deserve.

Customer centric

We're here to help you thrive, through industry leading verification.

OCR Labs is focused on making identity proofing effortless through technology. We build intelligent tools that protect users from identity fraud while enabling a seamless user experience.

In order to create a one-stop digital property for multiple products - current accounts, loans, mortgages etc - to avoid in person visits to physical locations whilst meeting KYC compliance.

Westpac implemented OCR Labs as their identity verification process and saw application times and abandonment rates drop dramatically.

HSBC wanted to fully digitise their onboarding process and remove the operational costs they were incurring with a manual onboarding and verification process.

The transition to a fully automated identity verification process has been near seamless with user adoption being a real win for the business. Application fraud has been strongly deterred whilst keeping genuine customers content.

Homestar Finance chose OCR Labs due to its simple to use verification of identity technology that customers love and even comment on how easy it is to use.

OCR Labs complies with the local regulations whilst offering a best in class solution to both the business and its customers.

Macquarie wanted an identity verification solution that performed at speed to maximise customer conversion whilst being able to cope with the ever rising problem of identity fraud.

Implementing OCR Labs fully automated identity verificaiton technology allowed them to reach the speeds they needed whilst being protected against fraud and adhering to KYC & AML regulations.

ANZ needed to remotely identify and verify their customers quickly and securely. Whilst providing a consistent experience no matter the product a user wanted to sign up for.

They chose OCR Labs due to the intuitive user experience, multiple document capture and ability to set up channels for each product where needed.

"Since dealing with OCR Labs, it has given me much greater security with clients I’m unable to meet in person to know that they are fully verified. The system is so easy to use and much smoother than a lot of the banks individual processes - I wish they’d all use it!"

Leeanne Scott

Owner

OCR Labs XiGaming

At OCR Labs we remove the stress of identity verification for iGaming companies.

Our technology seamlessly onboards new players to your site or app, and reauthenticates loyal users quickly and securely for any step up actions like detail change and cash out.

83%

83% of operators believe smooth digital transactions are essential

76%

76% of operators believe biometrics will be the dominant form of authentication in the next 5 years

43%

43% increase in online gambling identity fraud in 2021

Automating identity fraud detection

Consistent, intensive fraud analysis at scale

As Gambling increasingly moves online, the rewards outweigh the risks for fraudsters.

iGaming platforms are a destination of choice for those who seek to use them to launder the proceeds of criminal activity or steal valauble pots from customers. Many more are using sophisticated methods to take advantage of iGaming companies with schemes like bonus abuse and chip dumping. iGaming businesses need to be sure that they’re only onboarding genuine users and meeting their AML & KYC requirements.

The cost of onboarding fraudulent users is too high to ignore. Insufficient AML and KYC procedures will not only cut into your bottom line through chargebacks and higher customer acquisition costs, but could also result in penalties or not being allowed to operate in a particular jurisdiction.

OCR Labs does the heavy lifting for you when it comes to your KYC and AML requirements, whether you operate nationally or internationally. Our platform meets the most stringent privacy, security and integrity standards - including iBeta, TDIF, SOC 2 and ISO 27001.

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Expedite customer onboarding

User experience is the currency of the future

The odd’s change by the second, and iGaming businesses need to keep pace by verifying and onboarding users by their thousands - at the blink of an eye.

With global events streamed in real-time, users want to bet in real-time. iGaming companies need to be able to accurately identify and verify the identity and age of users so they can make time sensitive bets.

It’s hard to differentiate in the competitive gaming market. With enticing bonuses and non-existant switching costs, users will walk away if you don’t have global coverage or the onboarding experience is slow.

OCR Labs simple, secure and automated identity verification solution means you can onboard genuine users anywhere in the world by the thousands, while keeping fraudsters at bay.

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Verify risky actions on your platform

Automating operational overheads

Verification at sign-up isn’t enough anymore.

iGaming businesses need to continuously reauthenticate users to prevent account takeover and ensure that their platform isn’t being used to launder the proceeds of criminal activity. In line with government regulations, gaming businesses also need to prevent problem users from accessing their platforms.

It’s a fine balance, providing a smooth user experience, while ensuring that cash out, detail changes and any other high risk actions are flagged and authenticated. Insufficient verification and monitoring processes mean that iGaming businesses risk losing their customers’ trust, receiving large fines, or even not being allowed to operate in a particular jurisdiction.

OCR Labs helps gaming businesses protect their users from account takeover by continuously reauthenticating them with just their face.

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Industry Use Cases

Built to verify users in your Industry

From onboarding to reauthentication, businesses like yours can securely and remotely verify users in seconds with just their ID and their smartphone. Select your industry to learn more.