Financial Services

Meet your global compliance and onboarding goals with one supplier

Get equipped for the toughest regulatory standards

Our platform meets the most stringent privacy, security and integrity standards - including iBeta, TDIF, SOC 2 and ISO 27001 + many more.

Speed past application dropoff

Instantly verify new users from anywhere, on any smartphone with our fully automated solution. Remove agent intervention and reduce drop off with near instant results.

Go global instantly

Access instant global coverage with our 16,000+ documents and 142 languages/typesets. We factor in skintone into our liveness to eliminate bias seen in other solutions.

Stop bad actors, not genuine customers

Our neural network applies the same contextual fraud assessment to every transaction. Ensuring fraudsters and customers get the experience they equally deserve.

Customer centric

We're here to help you thrive, through industry leading verification.

OCR Labs is focused on making identity proofing effortless through technology. We build intelligent tools that protect users from identity fraud while enabling a seamless user experience.

In order to create a one-stop digital property for multiple products - current accounts, loans, mortgages etc - to avoid in person visits to physical locations whilst meeting KYC compliance.

Westpac implemented OCR Labs as their identity verification process and saw application times and abandonment rates drop dramatically.

HSBC wanted to fully digitise their onboarding process and remove the operational costs they were incurring with a manual onboarding and verification process.

The transition to a fully automated identity verification process has been near seamless with user adoption being a real win for the business. Application fraud has been strongly deterred whilst keeping genuine customers content.

Homestar Finance chose OCR Labs due to its simple to use verification of identity technology that customers love and even comment on how easy it is to use.

OCR Labs complies with the local regulations whilst offering a best in class solution to both the business and its customers.

Macquarie wanted an identity verification solution that performed at speed to maximise customer conversion whilst being able to cope with the ever rising problem of identity fraud.

Implementing OCR Labs fully automated identity verificaiton technology allowed them to reach the speeds they needed whilst being protected against fraud and adhering to KYC & AML regulations.

ANZ needed to remotely identify and verify their customers quickly and securely. Whilst providing a consistent experience no matter the product a user wanted to sign up for.

They chose OCR Labs due to the intuitive user experience, multiple document capture and ability to set up channels for each product where needed.

"Since dealing with OCR Labs, it has given me much greater security with clients I’m unable to meet in person to know that they are fully verified. The system is so easy to use and much smoother than a lot of the banks individual processes - I wish they’d all use it!"

Leeanne Scott

Owner

OCR Labs X Financial Services

At OCR Labs we remove the stress of identity verification for financial service companies.

Our technology seamlessly onboards new users to your site or app, and continuously reauthenticates loyal users quickly and securely.

$3m

Major bank reduced IDV costs by ~$3m p.a.

51.5%

51.5% increase in digital onboarding in 2 months

$13m

Reducing identity fraud down from $13m

Meeting your regulatory requirements

Equipped for the toughest standards

The future of finance is online and global.

Financial services businesses need to be able to accurately identify and onboard genuine users in line with their local AML & KYC requirements.

The cost of onboarding fraudulent users is too high to ignore. Insufficient AML and KYC procedures could mean identity fraud losses, merchant refunds, chargebacks or fines. This will drive up your user acquisition and operational costs.

OCR Labs does the heavy lifting for you when it comes to your KYC and AML requirements, whatever your local regulations are. Our platform meets the most stringent privacy, security and integrity standards - including TDIF, SOC 2 and ISO 27001 and iBeta PAD Level 2 compliant - as well as covering almost every identity document on the planet.

User experience is the currency of the future

User experience is the currency of the future.

User verification needs to be instant, intuitive and available anywhere, on any smartphone. Financial services businesses need to reduce friction for genuine users, without onboarding fraudsters.

The time it takes to switch to a new financial service is high, and users will walk away from a poor verification experience, maybe forever. A poor onboarding experience is a waste of any marketing spend.

OCR Labs makes sure identity verification isn’t a barrier to new sign-ups, by securely and seamlessly onboarding your users in seconds with just their ID and a smartphone.

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Automating operational overheads

Sign-up happens from anywhere in the world, at any time

Sign-up happens from anywhere in the world, at any time.

Users expect to sign-up and access a service instantly. Financial services businesses need to automate and scale their identity verification procedures by removing the requirement for manual and in-person verification.

Winning the future of finance means improving your internal processes, and reducing operational overheads like backlogs and remediations. Training your own manual verification and support teams all eat into your operating margins.

OCR Labs removes your operational overheads with a single remote fully automated identity verification solution, designed to be global from day one.

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Industry Use Cases

Built to verify users in your Industry

From onboarding to reauthentication, businesses like yours can securely and remotely verify users in seconds with just their ID and their smartphone. Select your industry to learn more.