As digital identification services to Australians become more prevalent and relevant, one company who has set the Australian private company benchmark is OCR Labs – an Australian software engineering company who is the first private company to be accredited as an identity provider under the Australian Government’s Trusted Digital Identity Framework (TDIF).
OCR Labs uses technology to solve the challenges businesses face with fast and safe ID checks. The all-in-one solution includes frictionless customer experience and fast ID verification (less than 15 seconds) and is underpinned by deep learning, real-time decisioning and fraud assessment.
The TDIF is the Australian Government’s accreditation framework for Digital Identity services. It sets out the requirements TDIF providers need to meet to achieve accreditation and ensures a nationally consistent approach to accrediting, governing, and operating digital identities in Australia. Achieving accreditation means that OCR Labs have met strict privacy, security and fraud controls, ensuring people can trust that their identity information can be verified and protected by OCR Labs' identity service.
Speaking about the accreditation, Head of Risk and Compliance, Paul Warren-Tape says,
“with the Australian government proposing to expand the Digital Identity system to allow Australians to verify their identity once and use it anytime and anywhere – this was the right time to deliver on our mission of being the industry benchmark for compliance."
“We’re really pleased to be the first private company to be accredited under the strict privacy, security and fraud requirements of the TDIF, whilst operating outside of the Australian Government’s Digital Identity System."
“Digital identity is a huge strategic imperative for organisations and the digital transformation across sectors including banking, health and government is being accelerated so people have trust in the security of their identity and personal information.”
The Digital Transformation Agency (DTA) developed the TDIF in consultation with Government, private sector, States and Territories and other key stakeholders. This consultation has ensured it is able to provide trust and confidence of those using and connecting to the system.
Jonathan Thorpe, General Manager for Digital Identity and myGov at the DTA, says that OCR Labs’ accreditation represents the next step in an exciting whole-of-economy solution for digital identity.
“OCR Labs has satisfied 262 requirements of the TDIF to achieve accreditation, across a broad range of areas, including protective security, privacy, fraud control, risk management, technical integrity, accessibility and usability. It is a significant achievement,” said Jonathan.
TDIF accreditation requirements and digital identification key facts
Organisations can apply for TDIF accreditation and undergo a series of assurance evaluations for their Digital Identity service. To become a TDIF accredited provider, applicants are required to demonstrate how their Digital Identity service meets requirements for:
- Accessibility and usability
- Privacy protection
- Protective security
- Fraud control
- Risk management
- Technical integrity
• The Australian Government’s Digital Identity system is already in use, with more than 2.9 million Australians and 1.27 million businesses already having secure and quick access to 77 government services online.
• As the system expands, Australians will be able to access more Australian Government services online by using your Digital Identity rather than visiting a shopfront with proof of identity documents.
“Preserving people’s privacy is paramount in an ever-increasing digital world. Coupled with the fact that cloud computing raises challenges in the face of new, and often competing, privacy regulations across various jurisdictions, as well as evolving cyber-security threats.
“That is why at OCR Labs we have adopted privacy by design principles, embedding it into everything we do and into the core of our platform. Protecting customer’s personal information is our top priority, whilst providing them with data protection you can trust. Trust is essential to our partnership, and we work hard to earn and maintain trust with our clients through transparency.”
Since their launch in 2018, OCR Labs has seen a dramatic decrease in fraud across its customer portfolio, with one major bank seeing a reduction of $1 million in fraud loss per month since going live with the service.
Founded by two Aussie tech entrepreneurs, Daniel Aiello and Matt Adams and supported by a team of engineers and mathematicians, OCR Labs have been working with companies over the past two years across multiple sectors to solve the fraud issue. The company has in the past twelve months grown their customer base to include the federal government, three of Australia’s big four banks, global financial institutions, telecommunication companies and digital natives such as Zip Co and 86 400. Customers have seen a dramatic reduction in fraud loss to their businesses’ bottom line.
OCR Labs is fully accredited, has a 100% success rate in tests and is one of the only a handful of companies in the world with iBeta's Presentation Attack Detection level 1 and 2 accreditation. OCR Labs supports Anti Money Laundering (AML), Know Your Customer (KYC) and Australian Registrars National Electronic Conveyancing Council (ARNECC) Verification of Identity (VOI) regulations.
Please contact firstname.lastname@example.org for any enquiries.
About OCR Labs Founded in 2018, OCR Labs is a global leader in digital identity verification. OCR Labs provides a quick and frictionless customer on-boarding experience through its proprietary technology and highly accredited biometric solution. OCR Labs has built a unique and all-encompassing identity and document verification solution, offering fraud protection and data security across multiple channels. OCR Labs provides services to an extensive customer portfolio including public, finance, insurance and telecommunications sectors. OCR Labs has offices in Australia, the UK and Turkey.
OCR Labs Certifications PAD2 (Presentation Attack Detection) certified. Ranked #1 globally for detection of real and fraudulent individuals.
Extreme compliance to international identification standards and security practices. Certified ISO 27001, 27017, 27018, 27701, 22301, 30107-3, 19795, 9001 (with ISO 29100 in progress) and SOC Type 1 and 2 certified .
Paul Warren-Tape Biography Paul has 20 years’ global experience in governance, operational risk, privacy and compliance with the last 10 years in pivotal roles in the Australian financial services industry. He is passionate about helping organisations solve complex problems and drive innovation through encouraging new ideas and approaches, whilst meeting their legislative requirements.