For this episode of Future Identity Now, Russ Cohn, General Manager of International at OCR Labs, joined Laura Camplisson to discuss online fraud, digital adoption and the future of embedded ID.
They chatted about the increasing need for remote identity, exacerbated by COVID which impacted those businesses reliant on face-to-face customer verification. Russ emphasised the pressing threat of identity fraud, with businesses across various sectors losing billions of dollars every year to bad actors.
Russ explained that in future businesses will need to embrace identity solutions which are unreliant on humans, in order to feel fully secure and re-allocate their teams onto high priority cases. He also shared his view that in future we will see embedded ID processes in the online customer journey, in order to meet customer expectations and regulatory requirements.
We've broken out the questions for you into shorter clips as well as provided the full interview.
An introduction to Russ and OCR Labs
How does advanced, automated identity verification combat fraud?
How does automating identity verification aid the effiency needed to keep up in a user experience driven world?
What is embedded identity?
You can watch the full interview here
P.S - If you want to explore any of the topics in this interview please feel free to reach out to us at firstname.lastname@example.org or request a demo. We’re more than happy to chat about the state of the industry and if it's a good fit, show you how our technology could overcome the challenges you are facing.